Support
Help centre
Answers to the questions customers ask most while our infrastructure is being deployed, plus a direct way to reach the team.
Phase 1 supportSecurity reports welcome
Frequently asked
Before you write to us
Response expectations
- Account and access questions are usually handled within one business day.
- Partner and licensing enquiries are routed to our infrastructure team.
- Security reports are reviewed before general support traffic.
- Signed-in customers can review their own submitted requests from the dashboard.
We never ask for your password, WireGuard private keys or wallet credentials. Anything asking for those is not from us.